Returns & Exchanges
At GLAMRDiP™, we want you to be completely satisfied with your salon-quality results. If your purchase isn't quite right, we offer a 30-day return window for unopened products and a dedicated support process for any kit concerns.
Return Process
- 1.Initiate Your Request
Contact our dedicated support team via the help portal with your order number and the reason for your return to receive an authorization code.
- 2.Prepare Your Package
Ensure the items are in their original, unopened packaging and securely pack them to prevent damage during transit back to our warehouse.
- 3.Ship It Back
Affix the provided return shipping label to your parcel and drop it off at your nearest authorized carrier location.
- 4.Receive Your Refund
Once our quality control team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.